Terms of Business

1. Introduction

These Terms of Business (“Terms”) govern the provision of healthcare services (“Services”) by Bridge House Clinic (“we,” “us,” or “our”) located at Station Road, Rossett, LL12 0HE, to our patients (“you,” “your”).

2. Acceptance of Terms

By making an appointment with Bridge House Clinic, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

3. Services

We provide a range of healthcare services as advertised on our website and as may be discussed with you during your consultation. We will use our best endeavours to provide you with high-quality, safe, and effective healthcare. We reserve the right to refuse or discontinue any service at our discretion.

4. Appointments

• Appointments can be made by phone, email, or online.
• We require 24 hours’ notice for any appointment cancellations.
• Failure to provide sufficient notice may result in a cancellation fee.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

5. Fees

• Our fees are subject to change without prior notice.
• Payment is due in full at the time of service unless other arrangements have been made in writing.
• We accept various payment methods, including cash, card, and bank transfer.
• We may offer payment plans for certain services.

6. Confidentiality

We are committed to maintaining the confidentiality of your personal and medical information in accordance with data protection laws. We will only share your information with other healthcare professionals involved in your care with your consent.

7. Data Protection

We will process your personal information in accordance with our Privacy Policy, which is available on our website.

8. Complaints

If you have any concerns or complaints about our services, please contact us directly. We will investigate your complaint promptly and fairly.

9. Liability

Our liability to you for any loss or damage arising from our negligence or breach of contract shall be limited to reasonable and foreseeable losses. We shall not be liable for any indirect or consequential losses, including but not limited to loss of income or business opportunities.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms constitute the entire agreement between you and us with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website.

14. Contact

For any questions regarding these Terms, please contact us at: Bridge House Clinic, Station Road, Rossett LL12 0HE