When you arrive
At the clinic you will be welcomed by our reception team. They will check you in, confirm a few details and answer any immediate questions you may have.
Our waiting area
After checking in you will be invited to relax in our comfortable waiting area. We aim to keep waiting times short but if there is a brief delay you can help yourself to refreshments and reading material while you wait.
Your consultation
When the consultant/or nurse is ready you will be invited into a private consultation room. You will have a friendly discussion about your symptoms, concerns etc. We will talk through your medical history and ask any relevant questions to help us understand the full picture.
We may have to perform an examination or assessment. You will have time to ask any questions and we will explain all finding and treatment options clearly.
After your appointment
Before you leave we will guide you through the next steps. Our reception team are always available if you have any further questions after you leave.
Getting to the clinic
Our clinic is easy to find and conveniently located for patients travelling by car, public transport or on foot. We are situated on Station Road, Rossett, Wrexham. If you are using sat-nav, use postcode LL12 0HE.
Nearby Landmarks
You will find us opposite the Alyn Pub, Station Road, Rossett, Wrexham LL12 0HE.
Parking information
Parking is convenient and straightforward. We offer:
If these spaces are full additional parking can be found along the side street or further down a public carpark, all within walking distance.
We want every patient to feel welcome and supported when visiting our clinic. To make your experience as smooth as possible we provide:
Step free access
Our clinic offers step free access making it suitable for wheelchairs, mobility aids and prams.
Accessible parking
We provide designated accessible parking spaces to the side of the building.
Accessible consultation rooms
We have consultation rooms on the ground floor and are designed to accommodate wheelchairs and mobility equipment. If you require extra time or help getting settled, our team is happy to help.
Toilet facilities
An accessible toilet is available onsite, equipped with handrails and space for support.
Assistance & Support
If you have any requirements please let us know in advance or on arrival and we will do everything we can to make your visit comfortable.
We aim to make payment simple and convenient for all patients. Our clinic accepts the following payment methods:
Booking policy
To secure your appointment we require a £50 deposit for all consultations. For procedures a 50% deposit is required at the time of booking. Your appointment is not confirmed until the deposit has been received.
Cancellation policy
If you need to cancel or rearrange your appointment please provide 48 hours notice. Failure to provide sufficient notice will result in loss of your deposit payment. Deposits are fully refundable if cancellation is made at least 48 hours prior to the scheduled appointment. This policy allows us to offer your appointment time to another patient and keep our clinic running efficiently.
If you plan to use your health insurance for your appointment please follow these steps:
We are recognised by a range of major health insurance companies making it easy for our patients to access our services through their policy.
Our accepted insurance providers are:
AXA
Vitality
Healix
BUPA
WPA
No, you can book directly. Some insurance providers may require a GP referral so please check with your insurer first.
You will be welcomed by reception, checked in, invited to wait in our comfortable waiting area. You will then be taken to a private consultation room.
To discuss treatment or arrange an initial consultation with one of our specialists, please get in touch on 01244 982032 or send an enquiry.
