Chaperones & consent.
Your comfort and dignity matter to us. Here is how we use chaperones and seek your consent.
A chaperone is always offered
For any intimate examination we offer you a chaperone — an impartial member of staff who is present to support you and to make sure you feel comfortable. You can also ask for a chaperone for any other consultation. There is no charge, and you can change your mind at any time.
What we mean by an intimate examination
This includes examinations of the breasts, genitalia or rectum, and any intimate investigation or clinical photography taken as part of your care. It applies across our services, including dermatology, gynaecology and aesthetic treatments.
Requesting or declining a chaperone
You can ask for a chaperone when you book or when you arrive, and you can decline one if you prefer. Where it is practical, you can ask for a chaperone or clinician of a particular gender. A friend or relative is welcome to be with you as well, but they are not a substitute for a trained chaperone.
Your consent
Before any examination or procedure, the clinician will explain what it involves and why, and ask for your consent. You can ask questions at any point, and you can ask us to pause or stop at any time. We record in your notes that a chaperone was offered, whether one was present, and that you gave your consent.
Confidentiality
Everyone involved in your care, including any chaperone, keeps your information confidential. How we handle your information is explained in our Privacy Policy.