Insured or self-paying — both welcome.
We work with the major private health insurers, and every self-pay price is published before you book.
Insurers we work with
Not with one of these? Tell reception your insurer when you book and we will confirm whether we can bill them directly.
How insured appointments work
- Check your cover. Most insurers ask for a GP referral before they authorise a consultant appointment, and some need pre-authorisation for tests and procedures. Your insurer will give you an authorisation number.
- Book and give us your details. Add your insurer, membership number and authorisation number on the booking form, or tell reception. Insured bookings need no deposit.
- We bill your insurer directly. You do not pay on the day and claim it back. If your policy has an excess or a shortfall, your insurer will tell you and we invoice you for that part only.
What insurance usually does not cover
Private GP appointments, health checks, vaccinations, aesthetic treatments, massage and medical letters are usually outside private medical insurance. These are self-pay: the price is shown on each page and the full list is on our pricing page.
Paying for yourself
No insurance? No problem. We publish our prices upfront, and a £50 deposit secures consultations and comes off the total. See pricing or book an appointment. Most services need no GP referral when you pay for yourself.
Common questions
Do I need a GP referral to use my insurance?
Usually, yes. Most insurers only authorise a consultant appointment after a GP referral. Some accept a referral from a private GP, so check with your insurer; our private GP can usually see you the same week.
Do I pay anything on the day?
Insured bookings need no deposit and there is nothing to pay on the day. If your policy has an excess, your insurer will tell you and we invoice you for that part separately.
Which services are most often covered?
Consultant appointments, diagnostic tests such as nerve conduction studies and EMG, and procedures are the services most often covered once your insurer has authorised them. Cover varies by policy.
What if my insurer is not listed?
Tell reception when you book. We will confirm whether we can bill your insurer directly; if not, you can pay as a self-pay patient and claim back under your policy terms.